Intellectual Property Policy

You may not upload, list for sale, or have us print content you do not own or do not have a licence to use. This applies to copyrighted artwork, photographs, fonts, characters, logos, trademarks, and any other protected material. The reporting procedures below are the operative path for rights-holders.

Submit a notice of claimed copyright infringement under 17 U.S.C. § 512(c) at /dmca. A valid notice must include:

1. Your physical or electronic signature.
2. The copyrighted work claimed to be infringed.
3. The infringing material and information sufficient to locate it on Snowcone (URL or product ID).
4. Your contact information (name, address, telephone, email).
5. A good-faith statement that the use is not authorised by you or by law.
6. A statement under penalty of perjury that the information is accurate and that you are the rights-holder or authorised agent.

Our designated DMCA agent is Kevin Sproles, c/o Art Shop AI LLC d/b/a Snowcone, 611 South DuPont Highway, Suite 102, Dover, Delaware 19901, USA. Email: copyright@snowcone.app. Telephone: +1 (415) 494-8426.

Submit trademark notices through the same /dmca form. A valid notice should include:

• The trademark you own and (if registered) the registration number + class.
• The goods/services your mark covers, and the country/region of registration.
• The listing or design URL on Snowcone that infringes.
• A short explanation of why the use is likely to cause consumer confusion.
• Your contact information and a good-faith statement that the use is not authorised.

To submit a notice that content on the Service is illegal under EU member-state law, use /dsa-notice. A valid notice under DSA Article 16(2) should include:

1. An explanation of why the content is allegedly illegal.
2. The precise location of the content (URL or unique identifier).
3. Your name and contact email.
4. A good-faith statement that the information is accurate and complete.

We acknowledge receipt promptly, decide without undue delay, and send a statement of reasons to the affected user under DSA Article 17.

Submit a counter-notification under 17 U.S.C. § 512(g)(3) by replying to the takedown email or filing through /dmca/counter. A valid counter-notification must include:

1. Your physical or electronic signature.
2. Identification of the removed content and where it appeared.
3. A good-faith, under-penalty-of-perjury statement that the content was removed by mistake or misidentification.
4. Your name, address, telephone number, and consent to the jurisdiction of the federal district court where you are located (or where Snowcone's registered address is, if you are outside the US).

We forward valid counter-notifications to the original notice-sender and may restore the content between 10 and 14 business days afterwards, unless we are notified that they have filed a court action.

We track valid IP-infringement strikes against each account. Our thresholds:

• Three valid strikes within a 12-month period → account suspended pending review.
• Five lifetime valid strikes → account terminated.

A "valid strike" is a notice we acted on under sections 2–4 above that was (a) not withdrawn, (b) did not result in a successful counter-notification, and (c) was not later determined by us in good faith to have been defective. We notify you at each strike and again at the suspension or termination threshold.

AI-assisted features on Snowcone produce outputs that are subject to this Policy in the same way as user-uploaded content. If you generate an image that contains a recognisable third-party trademark, copyrighted character, or identifiable person's likeness, the IP rules above apply to your listing or order. Under current US Copyright Office guidance, purely AI-generated works generally lack copyright protection — that does not exempt them from rights-holder claims under this Policy.

We do not adjudicate fair-use, parody, or transformative-work defences as a global policy — they are highly fact-specific. If you believe your use qualifies, the appropriate path is to submit a counter-notification under section 5 above. We do not pre-clear content based on a creator's assertion of fair use.

If you have a written licence or rights agreement covering your use, you may attach it as part of the counter- notification or appeal. We do not require licences uploaded preemptively.

Notices submitted in bad faith — including knowingly misrepresenting that content is infringing — may themselves violate this Policy and applicable law (17 U.S.C. § 512(f)). We track patterns of misuse and may disregard further notices from senders who have a documented history of bad-faith submissions, refer them to counsel, and cooperate with targeted creators in pursuing damages.